CSC 456: Business Process Reengineering

Offered Under: B.Sc. in Computer Science (CSC)

BPR is a systematic approach to helping an organization analyze and improve its processes. This course serves as an introduction to process centric understanding of business processes. Topics covered include: analysis and modeling techniques of business practices as processes, analysis of processes of different categories of organizations operating both in private and public sectors; e-Governance, e-Commerce, process of generating software solutions for improving performance of business processes, process performance parameter determination and determination of optimum software features for performance improvement; ROI estimation and measurement framework determination for verification; overview of different enterprise resource planning (ERP) applications and their uses in BPR; implementation and organizational change management; process performance parameter collection and validation of ROI estimation.

  • None

Course Type Major
Credit Hour 3
Lecture Hour 45
Expected Outcome(s):
  • Decide on the core critical business processes for achieving higher organizational productivity.
  • Apply systematically the business re-engineering tools and methodologies in analyses specific to the re-engineering project.
  • Provide the most feasible practical solution to the problem keeping in mind the considerations of business automation, value, processes and risks in launching the business re-engineering project.

Suggested Books:
  1. Business Process Reengineering: Breakpoint Strategies for Market Dominance by Henry J. Johansson, Patrick McHugh, A. John Pendlebury and William A. Wheeler
  2. The Ultimate Guide to Business Process Management: Everything you need to know and how to apply it to your organization by Theodore Panagacos

Grading Policy:

Biweekly Quiz, One Midterm Exam, One Final Exam, Project

Letter Grade Marks Grade Point
A 90 - 100 4.00
A- 85 - 89 3.70
B+ 80 - 84 3.30
B 75 - 79 3.00
B- 70 - 74 2.70
C+ 65 - 69 2.30
C 60 - 64 2.00
C- 55 - 59 1.70
D+ 50 - 54 1.30
D 45 - 49 1.00
F 00 - 44 0.00